Reference

Privacy Policy for Your fb168 Account

Your fb168 account keeps wallet records, device checks, and lobby activity under one Privacy Policy, so you know what we collect before you open an account.

DANA data careOVO wallet recordsGoPay receipt checksQRIS scan tracesDevice privacy
fb168 Privacy Policy for Your fb168 Account
CONTACT PATHS

Ask Us About Your Privacy Choices

Privacy questions should reach a team that can see your account status without asking you to repeat sensitive details in open chat. We give you three contact paths: live chat for fast identity checks, WhatsApp for case follow-up, and email for formal privacy requests. Please include your username and the payment rail involved, but never send your wallet PIN or device password.

Team online

Live chat, 10:00-22:00 WIB

Open the chat bubble after login and choose Privacy Policy as the case reason. We check your username, last wallet rail used, and device session before discussing account data.

WhatsApp case follow-up

Use WhatsApp when you already have a privacy case number from chat. We can confirm progress, ask for missing account details, and tell you which records are still being checked.

Email [email protected]

Send email for access, correction, deletion, or cookie questions that need a written trail. Use the subject Privacy Policy Request and include your username plus reachable contact details.

ACCOUNT CARE

Cookies, Devices, and Wallet Records

We treat privacy as part of account safety, not a separate form hidden after registration. Your choices sit next to account steps you already use: login, wallet checks, device confirmation, and support.

Account data

During account creation, we collect the fields needed to identify your login and contact you about privacy cases. You can ask us to correct data that is outdated or typed wrongly.

Payment records

For DANA, OVO, GoPay, and QRIS, we store transaction time, amount, reference code, and account match result. We do not ask for wallet PINs or passwords in privacy cases.

Cookie use

Cookies help remember your session, language choice, and security signals. You can clear them in your browser settings, though you may need to log in again afterward.

Device path

Go to Settings > Security > Devices to see recent access points linked to your account. If a phone looks unfamiliar, contact chat before using the wallet again.

Retention timing

We retain account, session, and wallet records for the period needed for security checks, payment matching, and legal duties. After that, we delete or anonymize data where possible.

Change requests

To change, access, or erase eligible data, send a privacy request from your registered email. We may ask you to confirm recent wallet activity before acting.

Privacy Policy Questions Before You Join

These answers cover the privacy points we hear most often before you open an account or contact us about existing data. They explain what we collect, how payment records are handled, how device checks work, and what you can ask us to change. For account-specific action, use live chat, WhatsApp, or [email protected].

It covers account details, contact fields, login sessions, device signals, wallet records, cookies, and support case history. We use those records to run account access, match payments, and answer privacy requests.

No. For DANA, OVO, GoPay, and QRIS, we keep transaction references such as time, amount, status, and wallet match result. Your wallet PIN or app password should never be sent to us.

Cookies keep your login session, language setting, and security checks working on the same browser. If you clear cookies, the site may ask you to log in again and confirm your device.

Yes, you can ask for access through live chat or [email protected]. We will verify your username, registered contact, and recent wallet activity before sharing account data tied to you.

Yes. Send the correction from your current registered contact or start a live chat after login. We may ask for a recent DANA, OVO, GoPay, or QRIS reference to confirm ownership.

We keep wallet and activity records only as long as needed for payment matching, dispute handling, security checks, and legal duties. After that period, records are deleted or anonymized where possible.

Email [email protected] with your username and registered contact details, or start live chat from the logged-in account. We will confirm identity and explain which records can be removed.