Reference

Terms & Conditions for Your fb168 Account

Your account rules, payment duties, and game access terms sit together on this page so you know what applies before you join.

Account rulesDANA contextQRIS contextLocal law applies
fb168 Terms & Conditions for Your fb168 Account
CONTACT ROUTES

Contact Us About Account Terms

Questions about Terms & Conditions should reach the channel that can check your account record without exposing private data. Keep your registered phone number ready, and never send your password. We handle term questions by matching your account step, payment rail, and device path before we answer.

Team online

Live chat

Use live chat from 10:00 to 02:00 WIB when a term affects a pending deposit, withdrawal check, login block, or game settlement. Open Lobby > Help > Chat and share your ticket number.

WhatsApp desk

Message WhatsApp support from 08:00 to 23:00 WIB for account-name matching, phone updates, or clarification on DANA, OVO, GoPay, and QRIS clauses. We ask security questions before discussing your record.

Email form

Use the email form for written requests about term changes, data correction, or account closure. Go to Account > Help > Contact Form, choose Terms & Conditions, then attach only relevant payment proof.

ACCOUNT CARE

Security Rules Behind Sic Bo Access

Our Terms & Conditions cover how we protect account access while still letting you move between games and wallet actions.

Account data

We use your registered phone number, account name, login device, and payment rail only to run account checks under the Terms & Conditions. A DANA or QRIS receipt is matched against the wallet request.

Cookie controls

Cookies help us keep your session active and show whether you accepted current Terms & Conditions. You can clear them in your browser, then log in again to see the latest acceptance prompt.

Password duty

Your password must stay private under the account rules. If you suspect access from another device, go to Account > Security > Change Password and contact support before making a wallet request.

Payment matching

The name on your account should match the wallet holder used for DANA, OVO, GoPay, or QRIS. If the names differ, the Terms & Conditions allow us to pause checking until you clarify.

Record retention

We keep account, payment, and support records for term enforcement, dispute checks, and lawful duties. When records are no longer needed for those purposes, we remove or separate them from active account use.

Change requests

To correct profile details, open Account > Profile > Edit Details or contact support if the field is locked. We may request phone verification before applying any change under these Terms & Conditions.

Terms Questions Before You Join

These answers focus on the Terms & Conditions that apply when you open an account, accept the current wording, use Indonesian payment rails, or ask us to adjust your record. If a term affects your account today, contact us with your registered phone number and ticket code.

You accept them when you create your account, log in after a wording change, or continue using the lobby after the acceptance prompt appears. If you disagree, stop using the account and contact support.

Yes. We may update the wording to reflect account security, payment rail handling, game settlement rules, or legal duties. When the change matters to your account, we show the latest version during login.

The terms require your payment name and account details to match the wallet request. DANA, OVO, GoPay, and QRIS receipts may be checked before a deposit or withdrawal moves to the next step.

Go to Account > Profile > Edit Details for fields you can change. If a field is locked, contact support through chat, WhatsApp, or the email form so we can verify ownership before applying corrections.

Yes. These Terms & Conditions apply together with table or game rules shown in the lobby. Sic Bo, Sportsbook, Crash Games, Super Bingo, and Royal Fishing may each have settlement steps you should read before entry.

Yes. Send the request through Account > Help > Contact Form and choose Terms & Conditions. We check identity, settle any pending wallet status, and confirm what records must be kept for lawful purposes.

You may use an account only where local law permits and only if you meet the lawful eligibility rules that apply to you. We may request verification before allowing continued access to the lobby.